Business Description

WebsiteClosers® is a reputable IT support services provider with over 20 years of experience, offering in-person device repairs in Midtown Manhattan, mail-in fixes, remote support, and a range of IT services. They boast a strong customer base of 67,000 clients and enjoy excellent reviews on platforms like Google and Yelp, with an average rating of 4.8 stars based on 400 reviews. The business generates revenue through on-site services, in-shop repairs, and a recently introduced warranty protection plan that has attracted nearly 1,600 recurring customers, contributing to a 17% recurring revenue rate. With a solid track record, WebsiteClosers® has achieved notable key performance indicators, including a 33% net profit margin and a 15.32% compound annual growth rate. The business operates with a modest 3.5% churn rate, indicating a high level of customer satisfaction and loyalty. The owner's involvement is minimal, requiring only 5 to 14